Privacy Policy

Kaley’s Serene Clean LLC we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details when you book a service or contact us.
Service Information: Details about your home or business needed to provide cleaning services.
Website Usage Data: Information such as IP address, browser type, and pages visited, which helps us improve our website.

2. How We Use Your Information

We use the information we collect to:

Provide and manage cleaning services.
Respond to inquiries and customer support requests.
Process payments securely.
Send appointment reminders, service updates, or promotional offers (with your consent).
Improve our website and services.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following cases:

With trusted service providers (such as payment processors) who help us run our business.
To comply with legal obligations or respond to lawful requests.
To protect our rights, safety, or property.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving marketing emails at any time.
Contact us to ask questions about how your information is used.

6. Cookies & Tracking

Our website may use cookies or similar technologies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but some website features may not work properly without them.

7. Children’s Privacy

Our services are not directed toward children under 18, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Kaley’s Serene Clean LLC
Email: KaleysSereneClean@gmail.com
Phone: 952-406-2455
Address: Shakopee, MN 55379